Privacy Policy Statement

Protecting your privacy and data is our priority at Kamionraxa

Introduction to Our Privacy Policy

This document details how Kamionraxa collects, uses, protects, and manages your information when you visit our platform.

We meet Australian and international data privacy laws, including the Privacy Act 1988 (Cth) and other global standards.

Personal Data We Collect

Kamionraxa collects only the data necessary to ensure a functional and secure experience, such as contact details when you submit a request.

Information You Provide Directly

  • • Contact information you enter when submitting an enquiry form.
  • • Feedback and questions you send through site forms.
  • • Details needed to deliver requested responses or follow up.
  • • Optional demographic details you may submit.
  • • Communications you send to our team via email.

Information Collected Automatically

  • • Browser and device information for security and analytics.
  • • Pages visited and time spent on the site.
  • • IP address for fraud protection and system monitoring.
  • • Cookie and preference records described in our cookie policy.
  • • Technical diagnostics to prevent or resolve issues.

How We Use Your Data

Your data is used only for the purpose it was provided, such as responding to your queries and improving site performance.

  • • Deliver tailored responses to your requests.
  • • Improve navigation, security, and usability.
  • • Prevent misuse and ensure compliance.
  • • Help maintain our site’s technical stability.
  • • Communicate essential information or policy updates.
  • • Manage enquiries and support cases effectively.
  • • Monitor user activity for regulatory obligations.

Our Assurance: Your data will not be shared with third parties except where required for essential services or by law.

When We Share Data

We may share your details with verified service providers who help us deliver the website, but never for marketing.

Service Providers

Only vendors who support operations (e.g., cloud hosting, security, technical troubleshooting) receive temporary access as needed.

Legal Compliance

Details are disclosed only when required by legal processes.

Reporting and Statistics

Only de-identified and aggregated data may be used for platform improvements.

Your Rights Under Law

You have the right to access, update, limit, or erase your data in accordance with applicable law.

  • • Request to see what information Kamionraxa holds.
  • • Correct or update your personal details.
  • • Request your data be deleted from our records.
  • • Ask for your information in a portable form.
  • • Object to processing or use of your data.
  • • Request a temporary restriction on data use.

Contact us to exercise your privacy rights or amend permissions at any time.

Our Data Protection Standards

We maintain strict security practices to shield your information from loss, misuse, unauthorised access, or disclosure.

Technical Security Measures

  • • Encrypted website connections (HTTPS).
  • • Routine security monitoring and audits.
  • • Regular data backup and contingency planning.
  • • Access control with strong authentication.

Organisational Security Steps

  • • Staff privacy and security training.
  • • Strict policy enforcement for authorised access.
  • • Confidentiality agreements signed by team members.
  • • Vendor evaluations for compliance and reliability.

Data Retention and Deletion

We retain your data only as long as needed for its purpose, or as required by law and accounting regulations.

  • • Account identifiers are deleted when no longer required.
  • • Survey or scenario data retained for statistics only.
  • • Contacted support records kept while issue is active.
  • • No financial account or product data collected.
  • • We do not store personal marketing profiles.

Deletion timelines may vary per legal compliance.

International Data Transfers

Your data is processed within Australia whenever possible. If overseas transfer occurs, security measures match local standards.

  • • Data hosted with Australian-based cloud providers.
  • • If sent abroad, only to countries with strong legal protections.
  • • All vendors required to meet privacy compliance.
  • • No transfers for marketing or non-essential purposes.

Your Cookies and Tracking

Please see our Cookie Policy for details on cookies used and your rights regarding cookie data.

Cookies Used by Kamionraxa

  • • Activating critical features during each session.
  • • Assessing page speeds and functionality.
  • • Remembering user choices, such as accessibility.
  • • Saving language and region settings.

Review your browser’s settings to manage cookies at any time.

How Policy Changes Are Communicated

Any updates to this Privacy Policy are posted on this page, with the updated date stated above.

  • • Notice on the website homepage.
  • • Reminder on your next site visit.
  • • Notification sent if required by law.
  • • Summary of major changes in policy.

For questions about changes, contact our team directly.

How to Contact Kamionraxa

Get in touch if you have privacy concerns or requests about your data.

Kamionraxa

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61-7-2962-0471

Email: content@kamionraxa.com

Last update: October 7, 2025

Effective from October 7, 2025